Legal
Privacy Policy
This Privacy Policy explains how Jason Wei trading as Wei&Co (“Wei&Co”, “we”, “us”, “our”) collects, uses, stores and discloses personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
We collect personal information you give us and information collected automatically when you use our website.
Information you provide, when you submit our enquiry form or contact us, we may collect your name, company, email address, industry, company size, the tools and systems you use, and the details you share about your business problem and desired outcome. If you become a client, we also collect the information needed to deliver the Services and to invoice you.
Information collected automatically, when you visit our website we may collect technical and usage information through analytics and cookies, including your IP address, browser and device type, pages viewed, referring pages, and how you interact with the site.
2. Cookies and analytics
Our website uses cookies and similar technologies, and analytics services (which may include Google Analytics), to understand how the site is used and to improve it. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended if you do. Analytics providers may process some information outside Australia; we use them to understand aggregate usage, not to identify you personally.
3. How we use your information
- To respond to your enquiry and provide the Diagnosis and any Services you engage us for;
- To communicate with you, including about your enquiry, your engagement and your invoices;
- To operate, maintain and improve our website and Services;
- To meet our legal and record-keeping obligations.
Where we send marketing communications, we do so in accordance with the Spam Act 2003 (Cth), and you can opt out at any time.
4. Who we share it with
We do not sell your personal information. We share it only as needed to provide our Services and run our business, including with:
- Service providers and tools we use to operate, such as Zapier (for connecting and automating data between tools), our analytics provider, email and hosting providers, and payment processors;
- Systems we build or connect for clients, such as CRMs and marketing platforms, where that is part of the Service;
- Advertising and marketing platforms (such as Google and Meta) where we manage campaigns on your behalf;
- Professional advisers or authorities where required or permitted by law.
Some of these providers may store or process information outside Australia. Where that happens, we take reasonable steps to ensure your information is handled consistently with the APPs.
5. Data we process on behalf of clients
When we build or operate systems for a client, we may process personal information about that client’s own customers on their behalf. In that case, the client is responsible for having a lawful basis and their own privacy policy for that information, and we process it only as needed to provide the Service.
6. How we store and protect it
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. No method of transmission or storage is completely secure, but we work to protect your information and to keep it only as long as we need it for the purposes above or to meet legal obligations.
7. Accessing and correcting your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below and we will respond within a reasonable time.
8. Complaints
If you have a concern about how we have handled your personal information, contact us first and we will try to resolve it. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes to this policy
We may update this policy from time to time. The current version is always the one published on this page, with the “last updated” date above.
10. Contact
Jason Wei trading as Wei&Co
ABN 81 208 686 493
13 Howitt Street, South Yarra VIC 3141
jason@weiandco.com.au